Frequently Asked Question(s)

Patients who use JC Medical equipment and products such as oxygen, nebulizers and infusion therapy have questions from time to time. Here is one place they can check for some of the more common questions that are asked.

1. Select your category
Concentrators Tanks
Nebulizers DME
CPAP and Bi-Level Billing
 
  3. Answers

  Q: My insurance has already paid for my walker. Will they also cover the cost of my wheelchair?
 

A:Most insurance will cover both items. However Medicare will not cover similar or duplicated items (i.e they will not cover a walker and a rollater.)
  3. Answers

  Q: I received a wheelchair 2 years ago when can I get a new one?
 

A:Medicare will cover a new wheelchair, rollater, or walker every 5 years.
  3. Answers

  Q: How do I go about getting a heat pump?
 

A:You can call our office or ask one of our service technicians and we can send an order to your doctor. Or You may have your doctor fax us an order.
  3. Answers

  Q: My 3-in1 commode does not fit on my toilet.
 

A:You may need to remove the seat of your stationary toilet so that the 3-in1 commode may fit over it.

2. Questions
Questions about DME
 
My insurance has already paid for my walker. Will they also cover the cost of my wheelchair?
I received a wheelchair 2 years ago when can I get a new one?
How do I go about getting a heat pump?
My 3-in1 commode does not fit on my toilet.